Fresco Group Limited is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal Information.
These terms govern how we collect, use, disclose, store, secure, and dispose of your personal Information.

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, email addresses, and phone.
This Personal Information is obtained in many ways including by telephone and by email, via our website www.frescogroupltd.com, and from third parties. We don’t guarantee website links or the policy of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances including the following:
•           Third parties where you consent to the use or disclosure; and
•           Where required or authorized by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which we will keep for a minimum of 7 years.

Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates
This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
 
Flat 1112, 11/F Kwai Cheong Centre 40-52 Kwai Cheong Road Kwai Chung, New Territories, HK
info@frescogroupltd.com
852-29448664